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Technology

Explore how emerging technologies—from AI and big data to fintech and smart retail tools—are redefining global commerce. Doing Business in Bentonville delivers expert insights into innovations like electronic shelf labels, conversational AI, 3D printing, and dynamic personalization that are reshaping how retailers connect with consumers, optimize operations, and stay competitive in a digital-first economy.

Ep. 14 - Private Label Power: The New Rules of Retail

Ep. 14 - Private Label Power: The New Rules of Retail

Unlock the secrets of retail analytics with Scott Benedict and Lee Kallman. Discover how to transform overwhelming data into actionable intelligence for pricing, omnichannel strategy, and AI integration. Learn to build sharper category context and master the messy realities of modern marketplaces.

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Retail in 2026: Navigating Peak Ambiguity

Retail in 2026: Navigating Peak Ambiguity

Master the era of peak ambiguity in retail. Scott Benedict breaks down Forrester Research on economic volatility, discovery disruption across social commerce, and the realistic role of AI in 2026. Learn why adaptability and high quality product data are the new essentials for retail success.

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Ep. 1 - Building Sam’s Club: From Zero to $93 Billion

Ep. 1 - Building Sam’s Club: From Zero to $93 Billion

Discover the untold story of Sam’s Club with original manager Russ Robertson. We dive into the warehouse club business model, Sam Walton’s philosophy of innovation, and the leadership traits that built a $93 billion retail empire through ruthless expense control and operational excellence.

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