The Human Side of Retail: Designing Stores for Real Customer Behavior
Explore how retail CX strategist Chuck Palmer and Scott Benedict discuss retail customer psychology, self-checkout friction, and store layout design.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
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Tech Can’t Fix Bad Merchandising: Retail’s Core Comeback
Technology alone cannot fix a stagnant retail strategy. Discover why Target’s recent pivot back to core merchandising fundamentals—curated discovery, assortment velocity, and tight execution—is winning the day over ad spend.
Balancing Leadership: Overcoming Overwork Traps in Modern Corporate Management
Executive leaders navigate operational stress, burnout risks, and boundary-setting strategies to foster sustainable productivity and health within corporate and regional business ecosystems.
Mastering Leadership: Moving Beyond the Functional Expert Trap
As AI and automation absorb routine technical analysis, leadership value is rapidly shifting from functional expertise to dynamic, human-centered skills.
Cyclospora Outbreak Exposes U.S. Food Safety, Supply Chain Fragility
A widespread cyclosporiasis outbreak reveals critical vulnerabilities in U.S. food safety systems, highlighting challenges for supply chain resilience and public health funding.
Electric Low-Speed Vehicles Reshape U.S. Retail Mobility Landscape
Amid rising affordability concerns, electric low-speed vehicles (LSVs) are rapidly emerging, signaling a significant shift in micromobility and omnichannel retail transportation in the U.S.
Oscar Mayer Wienermobile: 90 Years of Omnichannel Marketing Innovation
Oscar Mayer celebrates the Wienermobile's 90th anniversary with a Milk Bar cake, leveraging viral trends and strategic partnerships for enhanced omnichannel brand awareness.
LLC vs S Corp: Strategic Business Structure Differences for Growth
Understanding LLC and S Corp distinctions in tax, ownership, and management is crucial for strategic business growth and compliance in today's dynamic market.
Ford Revs Up Aftermarket Strategy for Retail Profit Growth
Ford is expanding its automotive aftermarket and customization business, aiming for significant profit growth and enhanced customer loyalty in the evolving retail landscape.
Ant International Secures $1.2B for Global Payments & Agentic Commerce
Ant International raised $1.2 billion in Series A funding to boost cross-border payments, agentic commerce, and FinTech solutions for SMBs globally.
U.S. Imposes 50% Tariffs on Canada: Supply Chain Impact
New 50% tariffs on numerous Canadian goods, including vehicles and agricultural products, will significantly impact North American supply chains and retail operations.
WD-40 Faces 100% Sourcing Cost Spike Driven by Geopolitical Conflicts
WD-40 faces a 100 percent surge in specialty chemical sourcing costs due to Middle East conflicts, driving global supply chain disruptions and price adjustments across key retail markets.
Bentonville Businesses Advance Omnichannel Customer Engagement Strategies
Bentonville-area businesses are strategically enhancing customer engagement through diverse promotions and digital integrations, shaping the modern shopper journey.
Unpacking Basel III's Hidden Financial Stability Challenges for Businesses
New research reveals how bank regulation can inadvertently shift risk to nonbank affiliates, impacting overall financial stability and corporate transparency for industry leaders.
Transforming Supply Chains: N.O.W. Philosophy for Retail Agility
Discover how the N.O.W. Philosophy is revolutionizing supply chain operations, bridging physical and digital gaps to boost omnichannel retail and logistics performance.
America's Car-Mart Closes 40% of Locations Amid Liquidity Crisis
America's Car-Mart dramatically downsizes its footprint, signaling broader challenges in subprime auto lending and the retail automotive sector.