David Polinchock of the Brand Experience Lab explains how AI, computer vision, and electronic shelf labels should enhance rather than replace the shopping experience, empowering floor associates instead of adding friction for shoppers.
Brianna Sullivan of Iolite Secure explains how threat actors exploit overlooked operational technology like legacy hardware and HVAC systems, and how logistics operators can detect anomalous device activity before production halts.
Globalize CEO Peter Holland explains how mid market operators can centralize global HR data, guard against cyber threats, and use automation and cross functional Tiger Teams to resolve multi country payroll problems quickly.
Dr. Matt Waller and Daniel "Mr. Supply Chain" Stanton unpack vendor trust blind spots, high-tech tracking, gray markets, and supply chain resilience.
Explore how retail CX strategist Chuck Palmer and Scott Benedict discuss retail customer psychology, self-checkout friction, and store layout design.
Retail strategist Chuck Palmer joins Scott Benedict to explain why treating shoppers as data points erodes loyalty, sharing frontline lessons on self checkout failures, psychology based store design, and invisible in store technology.
Data science veteran Ravi Sharma explains how agentic workflows are replacing stagnant retail dashboards, breaking down why causal models drive real analysis and how CPG leaders can automate reporting without exposing proprietary data.
Scott Benedict outlines how retail leaders transition from fragmented software to unified enterprise data, driving autonomous execution, clean product attributes, and scalable omnichannel supply chains.
Scott Benedict explains why ecommerce teams should stop testing random tweaks and focus on real customer friction points, using journey maps, session replays, and heatmaps to turn failed hypotheses into lasting revenue gains.
Digital media pioneer Adriana Cage explains how brands are becoming their own media channels, unpacking omnichannel convergence, the tension between automation and trust, and how to turn storytelling into trackable sales.
Garrett Peters and fractional CEO Tony Franco break down how Duncan and Stone moved from manual spreadsheets to reliable forecasting models, revealing why letting go of founder control is key to systemizing inventory planning.
Daniel Stanton, known as Mr. Supply Chain, breaks down how counterfeit components and gray market infiltration quietly drain logistics networks, sharing how nanotech tracking can expose blind spots in vendor verification.
Globalise CEO Peter Holland breaks down how mid market operators can automate global payroll and HR while protecting data, introducing the Tiger Teams model that helps clients solve complex compliance problems fast.
Mat Costa breaks down how legacy newspapers evolved into modern targeted ad agencies, unpacking programmatic supply chain fees, branded content strategy, and the legal battles publishers face against AI scraping their data.
Technology alone cannot fix a stagnant retail strategy. Discover why Target’s recent pivot back to core merchandising fundamentals—curated discovery, assortment velocity, and tight execution—is winning the day over ad spend.
Walmart Data Ventures evolves Scintilla into an AI-powered commerce intelligence platform, streamlining decision-making and omnichannel execution across inventory, retail media, and store operations for global suppliers.