Scott Benedict explains why ecommerce teams should stop testing random tweaks and focus on real customer friction points, using journey maps, session replays, and heatmaps to turn failed hypotheses into lasting revenue gains.
Digital media pioneer Adriana Cage explains how brands are becoming their own media channels, unpacking omnichannel convergence, the tension between automation and trust, and how to turn storytelling into trackable sales.
Garrett Peters and fractional CEO Tony Franco break down how Duncan and Stone moved from manual spreadsheets to reliable forecasting models, revealing why letting go of founder control is key to systemizing inventory planning.
Daniel Stanton, known as Mr. Supply Chain, breaks down how counterfeit components and gray market infiltration quietly drain logistics networks, sharing how nanotech tracking can expose blind spots in vendor verification.
Peter Holland of Globalise breaks down how businesses can scale international payroll safely, sharing frameworks for navigating foreign tax codes, local trusts, and standardized processes to avoid costly compliance battles.
Mat Costa breaks down how legacy newspapers evolved into modern targeted ad agencies, unpacking programmatic supply chain fees, branded content strategy, and the legal battles publishers face against AI scraping their data.
Technology alone cannot fix a stagnant retail strategy. Discover why Target’s recent pivot back to core merchandising fundamentals—curated discovery, assortment velocity, and tight execution—is winning the day over ad spend.
Walmart Data Ventures evolves Scintilla into an AI-powered commerce intelligence platform, streamlining decision-making and omnichannel execution across inventory, retail media, and store operations for global suppliers.
Linda Johansen-James breaks down how automated kiosks and mobile retail units scale profitably by meeting shoppers along daily routines, offering an operational playbook for expanding presence beyond traditional stores.
Supply chain veteran Lora Cecere breaks down why multinationals struggle to scale, revealing how outdated safety stock assumptions and siloed planning erode margins, and what it takes to synchronize networks effectively.
Retail success requires bridging the AI implementation gap through leadership, organizational agility, and video analytics rather than simply adopting new technology.
An HVAC operator breaks down the playbook for moving from technician to owner, covering acquisition audits, debt restructuring, route density, and firing toxic clients to build real systemic equity in a service business.
VendorMint explains how consumer packaged goods suppliers can dispute invalid retail chargebacks and resolve catalog setup errors by pairing artificial intelligence with human operational expertise.
Explore how aligning advertising data with physical and digital shelf space transforms retail media into modern commerce's core operating system.
VendorMint's executive team breaks down how suppliers can recover profit lost to retail chargebacks, combining human led strategy with technology to dispute invalid compliance penalties and fix costly item setup errors.
Sagi Eckhaus of iCape explains how video analytics turns standard CCTV into operational intelligence, helping brick and mortar retailers diagnose conversion drops and checkout bottlenecks that guesswork alone can't fix.