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Digital Front Door

Hosted by retail strategist Scott Benedict, The Digital Front Door explores how technology transforms the shopper journey and store experience. Through conversations with innovators and business leaders, this page spotlights emerging tools, data-driven insights, and omnichannel strategies helping retailers connect, engage, and grow in a digitally integrated world.

Ep. 3 – Your Store Is the Strategy

Ep. 3 – Your Store Is the Strategy

Friction kills retail growth, and fixing it starts in the aisles. Learn from strategist DeAnn Campbell how small design and data shifts turn stores into profit engines. Discover how AI, layout, and culture upgrades can lift loyalty, sales, and engagement across every channel.

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Ep. 2 - Turn Store Data Into Revenue

Ep. 2 - Turn Store Data Into Revenue

Retail innovation meets reality with Ricardo Belmar of The Retail Razor. Discover how AI, retail media, and agentic commerce are reshaping customer experience, what’s hype versus real, and how smart tech and fundamentals drive measurable business results.

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Ep. 1 - Connecting Retail’s Sharpest Minds

Ep. 1 - Connecting Retail’s Sharpest Minds

Retail transformation starts with smarter connections. In this episode, Scott and Paul Lewis of RETHINK Retail reveal how a global expert network is redefining collaboration, insight sharing, and innovation across the retail industry for faster, more strategic growth.

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