Explore the Retail Innovations 21 report's key themes—Better World, Easy Journeys, and Engaging Destinations—to discover how retail leaders can leverage AI and sustainability for future growth.
The Home Depot is deploying Google Cloud’s Gemini AI to its store phone systems, reducing customer wait times and streamlining omnichannel project management for professional and DIY shoppers.
As AI agents begin executing autonomous transactions, legacy payment systems face a critical rethink to support the speed and security required for agentic commerce.
Trace Walmart’s transformation from physical self checkout innovations to a unified digital marketplace with Dallas Counts. This episode explores the shift to digital impulse buying, store fulfillment engines, and the core fundamentals of content optimization and shipping speed for modern sellers.
Retail is transforming through agentic AI and global innovation. Explore the Retail Innovations 21 report with Mara Devitt as we unpack sustainability, frictionless shopping, and why clean data is the new priority for leadership. Learn how to modernize your store fleet for the future of commerce.
Walmart’s 2026 annual report details a multi-billion dollar commitment to generative AI, e-commerce infrastructure, and physical store remodels to strengthen its global omnichannel leadership.
Recorded live at Heroes Coffee, this episode features leaders from Nestlé, Mars United, and the University of Arkansas. Learn how to navigate the AI-driven job market through emotional intelligence, relationship building, and professional polish. Discover how to stand out in retail commerce.
New 2026 data shows AI anxiety moving from executive offices to frontline roles.
DeepSeek V4 challenges global AI leaders with unprecedented cost efficiency.
Americold’s Cindy Parker explores how automation and AI transform cold storage.
Explore the complexities of cold chain logistics with Cindy Parker of Americold. Learn how modern retailers manage temperature controlled warehousing, reduce food waste, and leverage AI for labor planning. Discover how to improve traceability and optimize your supply chain operations.
White Castle accelerates its technology-led digital transformation by rolling out 1,000 automated hamburger kiosks to optimize kitchen efficiency and enhance the omnichannel quick-service restaurant experience.
Home Depot implements conversational AI phone agents to streamline customer service inquiries, optimizing the omnichannel retail experience through advanced voice technology and automated support systems.
A new study reveals that nearly all consumers verify AI-driven brand recommendations with trusted sources, highlighting a significant trust gap in omnichannel retail.
Food manufacturers deploy RFID technology and digital twins to enhance supply chain transparency and streamline inventory management across the omnichannel retail landscape.
WD-40 Company partners with ToolsGroup to deploy AI-driven supply chain solutions, enhancing demand forecasting and inventory management for its global retail distribution network.