Andy Wilson, the executive director of Doing Business in Bentonville, shares the new vision to establish Bentonville, Arkansas as a global Omni Channel retail center. Emphasizing the importance of embracing change and demystifying the concept of omnichannel retail, he invites sponsors, suppliers, and those in the retail business to join their mission.
Ep. 1 - Welcome to Doing Business in Bentonville
Our Mission is to create an ecosystem that connects industry, community, student, educational, civic, investment, and entrepreneurial leaders to overcome omnichannel retail barriers by publishing beneficial content through all communication channels
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Ep. 168 - Faith at Work: Navigating Corporate Pressures
Fritz Steiger, former Walmart Foundation executive director, shares how to balance personal conviction with corporate pressure, from Sam Walton’s early philanthropy to the tactical fight behind the school choice movement.
Ep 167: Sustainable Growth: Escaping the Founder Trap
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Ep. 166 - Scale Globally Without the Chaos: The Automation Playbook
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The Human Side of Retail: Designing Stores for Real Customer Behavior
Explore how retail CX strategist Chuck Palmer and Scott Benedict discuss retail customer psychology, self-checkout friction, and store layout design.
Ep. 169 - Part 1: Fixing Broken Processes in Business
Globalize CEO Peter Holland explains how his team manages workforce operations across 160 countries, showing how standardized payroll, expense, and tax compliance processes help prevent costly errors during international expansion.
Ep. 26 -The Human Side of Retail: Designing Stores for How People Really Behave
Retail strategist Chuck Palmer joins Scott Benedict to explain why treating shoppers as data points erodes loyalty, sharing frontline lessons on self checkout failures, psychology based store design, and invisible in store technology.
Retail Is Moving From Personalization to Prediction
Scott Benedict explains how retail is shifting from passive personalization to proactive prediction, breaking down how anticipating household purchase rhythms reshapes inventory planning, retail media, and AI agent discoverability.