Andy Wilson, the executive director of Doing Business in Bentonville, shares the new vision to establish Bentonville, Arkansas as a global Omni Channel retail center. Emphasizing the importance of embracing change and demystifying the concept of omnichannel retail, he invites sponsors, suppliers, and those in the retail business to join their mission.
Ep. 1 - Welcome to Doing Business in Bentonville
Our Mission is to create an ecosystem that connects industry, community, student, educational, civic, investment, and entrepreneurial leaders to overcome omnichannel retail barriers by publishing beneficial content through all communication channels
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Employee Ownership Pays: The Harps Grocery Model
Competing against retail giants is tough, but Harps Food Stores thrives through a powerful employee ownership model and smart tech. Learn how this 178-store regional grocer uses an ESOP, automated AI inventory, and localized fresh departments to scale without losing its identity.
From the Vault: Winning the AI Shopper
Friction in shopping kills profit. As consumer search shifts to AI, waiting to adapt means losing market share. A panel of retail experts breaks down agentic shopping, generative engine optimization, and how to structure your product data so algorithms confidently recommend your items.
Ep. 153 - AI Readiness: Fixing Your Broken Business Data
Pushing a business past the point of structural failure is the fastest way to kill it. Fractional COO Tony Franco explains how to break out of the founder trap, simplify bloated tech stacks, and scale sustainably using clean data architecture and focused operational KPIs.
Ep. 152 - Scale Retail Collaboration: The One-Company Model
Andy Wilson and former P&G leader Tom Muccio break down how the historic Walmart and Procter & Gamble partnership moved to a true one-company model. Learn the mechanics of collaboration, from mirror teams and shared retail data to building trust by focusing on issues instead of positions.
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