FedEx Sees Long‑Term Shift in Global Supply Chains
FedEx CEO Raj Subramaniam says recent global supply‑chain shocks are driving a long‑term regionalization of trade flows, prompting retailers to rethink sourcing and logistics strategies.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
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Retailers Misjudge AI Benefits, BRG Survey Finds
Despite widespread AI adoption, a BRG survey shows many retailers lack the strategies and governance needed to fully realize AI’s operational and customer experience benefits.
Old Navy Partners with DoorDash to Launch Same‑Day Delivery
Old Navy’s partnership with DoorDash unlocks same‑day delivery from over 1,000 locations as the brand accelerates its omnichannel fulfilment strategy.
AI-Powered Microstores Reshape Retail Efficiency
AI integration in retail—especially through autonomous microstores—is reshaping inventory management, customer experience, and operational efficiency across the sector.
CBO Trims $1 Trillion from Trump’s Tariff Windfall Expectation
The CBO has cut its expected tariff‑windfall for the U.S. by $1 trillion, adjusting the projected deficit reduction from $4 trillion to $3 trillion under the Trump administration’s tariff regime.
Walmart Shifts to Nasdaq, Signals Tech‑Forward Strategy
Walmart’s move to the Nasdaq highlights its tech‑forward growth strategy and may unlock inclusion in the Nasdaq 100 as it navigates missing federal retail‑sales data.
AI Transforms Retail Logistics: Smarter, Faster, Compliant
AI is revolutionizing retail logistics by enabling smarter, more adaptive supply chains, with NG Terminal showcasing the power of bonded warehousing and predictive delivery.
Retail Strategy Shifts Amid Consumer and Market Pressures
Facing economic uncertainty and evolving consumer behaviors, retailers must pivot toward value, sentiment, and operational excellence to stay competitive.
E.l.f. Beauty Leverages Sound for Kindness‑Driven Social Strategy
E.l.f. Beauty’s “The Sound of Kindness” campaign uses audio‑first content and immersive experiences to engage social‑media algorithms and drive purpose‑driven brand storytelling.
How Digital Transformation Is Reshaping Fashion Retail
Fashion brands are embracing AI, data, and digital tools to improve agility, customer experience, and operational efficiency in a competitive market.
Levi’s and Microsoft Launch AI “Super‑Agent” for Retail Ops
Levi’s and Microsoft are deploying a next‑gen AI “super‑agent” across operations, signifying a deep dive into agentic AI for the retailer’s digital transformation.
How to Build a Seamless B2B Omnichannel Strategy
A unified omnichannel approach boosts B2B engagement, enhances buyer experiences, and increases conversion and retention in today’s digital-first landscape.
How AI Shopping Assistants Are Redefining Retail Loyalty
AI shopping assistants are transforming retail by enhancing engagement, streamlining experiences, and driving deeper brand loyalty in competitive markets.
Why Omnichannel Strategy Is Key to Customer Loyalty
An integrated omnichannel strategy enhances customer satisfaction, speeds service, and increases brand loyalty across digital and physical platforms.
Headless Commerce Trends Shaping eCommerce by 2026
Composable architecture, AI personalization, and unified data are redefining headless commerce, setting the standard for future-proof eCommerce strategies.
Why Digital Transformation Matters in eCommerce Now
eCommerce businesses must embrace digital transformation to meet rising customer expectations, boost agility, and stay competitive in a fast-evolving market.