Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
The University of Georgia and MRII now offer area‑specific “Principles Express” course bundles to help insights professionals rapidly gain specialised market‑research skills—ideal for today’s omnichannel retail challenges.
User‑generated content is a powerful tool for omnichannel brands—building authenticity, social proof and community across all customer touchpoints.
Segmentation driven by commercial use‑cases, future‑focused markets and embedded behaviours is the strategic lever omnichannel brands need—not just a messaging tool.
With TikTok evolving into a search engine for younger shoppers, brands must adopt optimized hashtags, engaging content and consistent posts to secure visibility and drive omnichannel growth.
Invisible friction in physical stores is costing retailers millions—fixing it requires fresh eyes, smarter design, and AI-enabled human touchpoints.
As over 3,700 stores shutter nationwide, retailers and suppliers must act now to transform physical locations into omnichannel performance hubs.
Geopolitical shifts and domestic policy turbulence are adding complexity to retail operations, supply chains, and consumer behavior.
U.S. holiday retail sales are projected to cross $1 trillion for the first time, signaling steady consumer demand and a crucial test for omnichannel strategy execution.
Retail media in grocery is evolving fast—from ad sideline to core growth strategy—reshaping merchandising, loyalty, and in-store operations.
IKEA U.S. and Best Buy partner to introduce immersive in‑store kitchen and laundry planning centers, blending home‑furnishing design with big‑box electronics retail.
From Aldi’s value-driven surge to AI-powered gifting and TikTok Shop’s impulse economy, 2025 holiday retail is rewriting the shopper playbook.
Coca‑Cola’s 2025 AI‑generated holiday ad draws praise for innovation but criticism for visual glitches — a cautionary tale for retail marketers using generative AI.
TikTok Shop reveals generative‑AI fraud is rising fast—fake products, counterfeit brands and malware campaigns threaten marketplace trust and retail brand stability.
Grocery shoppers in 2025 are savvy, skeptical and operating within a “polycrisis” mindset — forcing grocers to focus on value, trust and seamless digital‑in‑store experiences.
Grocery shoppers now begin their journeys online, and retail chains must build seamless digital‑to‑physical experiences to compete effectively.
Exiger’s AI platform will empower CBP to detect illicit transshipment in global trade flows, raising stakes for supply‑chain visibility, import compliance and retail sourcing practices.