Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
Gap Inc. debuts "Encore," a revamped three-tier loyalty program integrating its four core brands with exclusive entertainment partnerships to deepen consumer engagement and cultural relevance.
IKEA and Decathlon launch a strategic partnership in London, transforming traditional big-box retail into a collaborative omnichannel shopping destination to enhance consumer accessibility.
Lowe’s surpassed Wall Street projections for the fourth quarter, reporting $20.58 billion in revenue and robust earnings per share as the home improvement giant gains momentum in the retail sector.
American consumer confidence climbed to 91.2 in February as strengthening labor market expectations offset persistent inflation concerns, signaling potential resilience in nationwide retail spending and household economic sentiment.
These 2026 investments highlight a growing focus on integrating AI, rapid delivery, and seamless customer support across channels.
AI and voice technology are reshaping retail by unlocking underutilized sales channels and enhancing the omnichannel experience. This article explores recent innovations, funding developments, and industry trends driving retail transformation.
Assembly has been appointed as Jabra’s global paid media and Amazon agency to power their direct-to-consumer growth strategy. This partnership integrates brand storytelling, performance media, and retail commerce using Assembly's STAGE platform for smarter, real-time marketing optimization.
FedEx continues its aggressive Network 2.0 strategy, merging Express and Ground operations to streamline logistics, resulting in facility closures and workforce reductions across North America.
Walmart reports significant progress in its high-tech supply chain transformation, leveraging automation across distribution centers to increase throughput and enhance delivery speed for customers.
Kohl’s is doubling down on a long-term strategic pivot, prioritizing inventory velocity, prestige partnerships, and a simplified value proposition to stabilize its off-mall retail footprint.
Inflationary pressures and digital shifts have created a "fragile" consumer base, forcing retailers to adapt their corporate strategy to meet highly fragmented shopper behaviors.
Nvidia maintains its dominant position in the AI chip market as soaring demand for high-performance computing reshapes corporate strategy and global technology investments.
Seamus Blackley cautions that Microsoft’s leadership shakeup and AI-centric strategy could signal the end of traditional Xbox gaming as the company prioritizes generative intelligence.
Anthropic introduces Claude Enterprise and innovative Claude Messages API, intensifying competition with Microsoft and OpenAI by offering scalable, secure AI solutions for global business operations.
Loblaw Companies Limited will invest $2.4 billion to open 70 new stores and renovate nearly 200 locations across Canada.
Hasbro’s strategic focus on Wizards of the Coast IPs, including Magic: The Gathering, has led to a significant performance gap over competitor Mattel.