Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
The Trump administration has directed U.S. diplomats to challenge foreign data localization mandates and regulations like the GDPR to protect American technology interests and cloud service scalability.
PYMNTS Intelligence reveals how traditional economic metrics fail to capture permanent inflation damage, structural financial constraints, and the growing gap between employment and true job security.
The U.S. Postal Service is piloting "Picture Proof of Delivery" in select metro areas to improve package tracking accuracy and resolve customer claims through real-time photographic verification.
Kathy Fulton, Executive Director of the American Logistics Aid Network, explores the importance of embracing uncertainty and inclusive leadership to overcome global supply chain crisis barriers.
Stellantis posted its first-ever annual loss of $26.3 billion for 2025, driven by massive EV write-downs and a strategic pivot toward "freedom of choice" for global consumers.
Burger King launches a premium Whopper upgrade featuring glazed buns and new packaging to improve the omnichannel guest experience and drive franchisee profitability across 7,000 U.S. locations.
The speculative NFT bubble has transitioned into a functional "Digital Object" era, where blockchain tokens now power retail loyalty, authentication, and industrial digital twins.
Global fashion brands leverage virtual assets and digital twins to anchor omnichannel loyalty, reaching nearly 152 million daily active users in virtual environments.
Walmart introduces "Scintilla," a revolutionary in-store digital display network designed to bridge the gap between physical shopping and high-precision digital retail media.
President Trump introduces the "Ratepayer Protection Pledge," requiring major technology firms to develop independent power generation for AI data centers to shield consumers from rising utility costs.
Swiss sportswear brand On opens a high-tech robotic manufacturing facility in Busan to mitigate supply chain risks and accelerate nearshoring strategies for global markets.
Gap Inc. debuts "Encore," a revamped three-tier loyalty program integrating its four core brands with exclusive entertainment partnerships to deepen consumer engagement and cultural relevance.
IKEA and Decathlon launch a strategic partnership in London, transforming traditional big-box retail into a collaborative omnichannel shopping destination to enhance consumer accessibility.
Lowe’s surpassed Wall Street projections for the fourth quarter, reporting $20.58 billion in revenue and robust earnings per share as the home improvement giant gains momentum in the retail sector.
American consumer confidence climbed to 91.2 in February as strengthening labor market expectations offset persistent inflation concerns, signaling potential resilience in nationwide retail spending and household economic sentiment.
These 2026 investments highlight a growing focus on integrating AI, rapid delivery, and seamless customer support across channels.