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Starbucks Delivers Mixed Quarterly Results Amid Turnaround Push

Starbucks reported better-than-expected revenue but missed on earnings, as rising customer traffic highlights the cost of its ongoing turnaround strategy.

Starbucks reported mixed quarterly earnings, reflecting a strategic shift toward reigniting growth even at the cost of near-term profitability. The global coffee giant beat Wall Street’s revenue expectations with $9.92 billion in quarterly sales, topping the $9.67 billion forecast. However, earnings per share (EPS) came in at $0.56, falling short of the $0.59 consensus estimate.

The results, shared by CNBC, underscore the financial balancing act Starbucks faces as it rolls out aggressive turnaround efforts designed to drive customer engagement, streamline operations, and boost long-term brand equity.

Turnaround Efforts Increase Store Traffic

Starbucks executives noted strong customer traffic in both U.S. and international markets, attributed in part to operational enhancements, new product offerings, and loyalty-driven digital initiatives.

Recent moves—such as reinvestments in employee training, tech upgrades in mobile ordering, and localized store formats—appear to be resonating with customers. The company is also expanding premium and customized beverage options, appealing to younger demographics willing to pay more for differentiated experiences.

Profitability Pressures Remain

While the top-line growth is encouraging, Starbucks’ slimmer EPS reveals continued margin pressures. Increased labor costs, elevated commodity prices, and investments tied to CEO Laxman Narasimhan’s “Reinvention Plan” contributed to the softer earnings.

Investors are watching closely to see how Starbucks balances these reinvestments with cost discipline. The company reiterated its long-term confidence in margin recovery, but acknowledged that operational and wage-related expenses will weigh on results in the near term.

Global Strategy and Market Outlook

In China—Starbucks’ second-largest market—recovery remains uneven amid lingering economic uncertainties. However, the company reported modest same-store sales growth in the region, signaling some positive momentum.

Looking ahead, Starbucks aims to open thousands of new stores globally over the next few years, with a focus on growth markets in Asia and higher-efficiency store formats in North America.

The company also continues to lean into omnichannel strategies, combining in-store, app-based, and delivery experiences to meet evolving customer expectations—an approach increasingly critical in today’s competitive retail environment.

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