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AI

Explore the forefront of artificial intelligence in retail with Doing Business in Bentonville's AI hub. Dive into articles and podcasts covering AI-driven innovations like Walmart's Sparky assistant, generative AI's impact on merchandising, and ethical considerations in AI deployment. Stay informed on how AI is reshaping customer experiences, supply chains, and marketing strategies across the retail landscape.

Ep. 1 - Building Sam’s Club: From Zero to $93 Billion

Ep. 1 - Building Sam’s Club: From Zero to $93 Billion

Discover the untold story of Sam’s Club with original manager Russ Robertson. We dive into the warehouse club business model, Sam Walton’s philosophy of innovation, and the leadership traits that built a $93 billion retail empire through ruthless expense control and operational excellence.

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Ep. 146 - Google & Walmart: AI-Powered Retail Evolution

Ep. 146 - Google & Walmart: AI-Powered Retail Evolution

Discover how Google and Walmart are navigating the AI revolution. Erika McCourt joins the show to discuss agentic AI, infrastructure investments like the West Memphis data center, and why a growth mindset is essential for leadership in an era of rapid technological change and upskilling.

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Out-of-Stock is Algorithmic Suicide

Out-of-Stock is Algorithmic Suicide

Scott Benedict breaks down why out of stock is the biggest threat to digital retail. Discover how stockouts damage organic search rankings, drain ad spend, and hurt algorithmic trust. Learn to treat inventory as a visibility engine while coordinating supply chain and marketing for success.

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