Brianna Sullivan of Iolite Secure explains how threat actors exploit overlooked operational technology like legacy hardware and HVAC systems, and how logistics operators can detect anomalous device activity before production halts.
Ryan Hughes of Gratsy explains how experiential retail campaigns turn physical aisles into revenue driving destinations, breaking down demo stations, build-outs, and the KPI discipline needed to prove in store sales lift.
Scott Benedict unpacks the 2026 Profitero benchmark study, showing why operational capability beats org chart integration and how Centers of Excellence can connect AI, shopper insights, and supply chain decisions for omnichannel growth.
Wes Ryan, Alicia Watkins, and four other operators revisit what drives retail media performance, from club channel messaging and measurement frameworks to treating AI as a process engineer as it absorbs entry level roles.
Former Walmart VP Deanah Baker draws on 30 years in apparel to explain how brands survive mid tier retail compression, balancing steady basics with nimble fashion testing, compressing production cycles, and moving from DTC to wholesale.
Retail strategist Chuck Palmer joins Scott Benedict to explain why treating shoppers as data points erodes loyalty, sharing frontline lessons on self checkout failures, psychology based store design, and invisible in store technology.
Data science veteran Ravi Sharma explains how agentic workflows are replacing stagnant retail dashboards, breaking down why causal models drive real analysis and how CPG leaders can automate reporting without exposing proprietary data.
Marybeth Hayes shares how she moved from running large retail operations at Walmart to the boardroom, breaking down how former operators spot micro failures, advise without micromanaging, and navigate succession planning.
Scott Benedict explains why ecommerce teams should stop testing random tweaks and focus on real customer friction points, using journey maps, session replays, and heatmaps to turn failed hypotheses into lasting revenue gains.
Garrett Peters and fractional CEO Tony Franco break down how Duncan and Stone moved from manual spreadsheets to reliable forecasting models, revealing why letting go of founder control is key to systemizing inventory planning.
Stephanie Beringhele of ASD Market Week explains why physical marketplaces still beat digital sourcing for validating suppliers, breaking down how buyers combine tech matching with in person vetting to protect margins.
Scott Benedict breaks down how retail AI will shape holiday 2026, showing why backend decision making and localized inventory allocation matter more than autonomous buying, with merchants still firmly in the driver's seat.
Daniel Stanton, known as Mr. Supply Chain, breaks down how counterfeit components and gray market infiltration quietly drain logistics networks, sharing how nanotech tracking can expose blind spots in vendor verification.
Scott Benedict explains why intelligent enterprises must orchestrate data across every business unit rather than stacking software, breaking down clean data, automation guardrails, and where human judgment still matters.
Linda Johansen-James breaks down how automated kiosks and mobile retail units scale profitably by meeting shoppers along daily routines, offering an operational playbook for expanding presence beyond traditional stores.
Scott Benedict breaks down why brands are demanding proof of true incremental performance from retail media networks, contrasting platforms integrated with merchandising against those failing to justify their ad spend.