Ecommerce 2025: Omnichannel, AI, and Returns Define Peak Season
Peak season 2025 will be shaped by AI-driven personalization, fast shipping, and returns strategies that strengthen omnichannel ecommerce performance.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
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Gen Z, Sustainability, and the Retail Shift
Purpose-driven brands take center stage as Gen Z and Gen Alpha push retail toward sustainable, transparent commerce, highlighted at the upcoming Consumer Impact Summit in Bentonville.
Retail Media 2.0: Moving Beyond the Amazon Playbook
Retailers must move beyond Amazon’s digital-first playbook to win in Retail Media 2.0 with native, omnichannel media experiences.
Omnichannel Merchandise Planning Evolves with AI and Integration
Retailers are adopting omnichannel merchandise planning software with AI and real-time integration to improve agility, visibility, and customer satisfaction.
Retail Tech Trends 2025: AI, AR, and Digital Twins Lead the Way
Retail tech in 2025 is driven by AI, AR/VR, and digital twins, helping brands personalize, optimize, and elevate the omnichannel shopping experience.
What to Expect at Retail Innovation Week in Bentonville
Retail Innovation Week 2025 brings top founders, execs, and investors to Bentonville for keynotes, networking, and startup showcases, all in retail’s most dynamic hub.
Omnichannel Investments Position Walmart and Peers for Earnings Beat
Walmart and other omnichannel-focused retailers are poised to beat earnings forecasts, fueled by digital growth, last-mile delivery, and customer-centric strategies.
Retail Resilience Rises with Supply Chain Innovation
Retailers are enhancing supply chain resilience with AI, automation, and localized networks to meet omnichannel demands.
Top 10 Supply Chain Management Systems Driving Omnichannel Agility
These top 10 supply chain systems, from Blue Yonder to Oracle, are transforming omnichannel retail through AI-powered planning, real-time visibility, and seamless execution.
AI-Powered Returns Unlock Hidden Retail Insights
Retailers are using AI to analyze returns data, uncover product issues, and optimize omnichannel operations and customer satisfaction.
Retail Business Models Shift to Unlock Growth
Retailers are evolving their business models through omnichannel strategies, AI investments, and new service-based offerings to drive sustainable growth.
Northwest Arkansas: From Walmart Roots to Retail Innovation Hub
Northwest Arkansas now leads as a global retail value chain hub, anchored by Walmart and fortified by venture studios, innovation districts, and a vibrant entrepreneurial ecosystem.
Columbia Taps Omnichannel to Power Global Growth
Columbia leans on omnichannel growth and global marketing to offset U.S. wholesale challenges and expand its international footprint.
AI Personalization Transforms Retail Shopper Experience
AI personalization in retail is redefining customer engagement, blending data, respect, and tech to drive loyalty and conversion.
FMI Drives Omnichannel Innovation in Food Retail
FMI supports the food industry’s omnichannel evolution with education, research, and collaboration to meet shifting shopper expectations.
Omnichannel Marketing Strategy: Personalized Messaging at Scale
Omnichannel marketing enables personalized messaging across digital platforms, enhancing customer journeys and driving retail sales.