Finding the Balance Between AI Automation and Human Touch
Retailers are rapidly adopting AI, but finding the right balance between automation and human oversight is key to optimizing operations and building trust.
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
Retailers are rapidly adopting AI, but finding the right balance between automation and human oversight is key to optimizing operations and building trust.
Day 2 of Retail Innovation Week highlighted how impact storytelling, sustainable design, and data-driven innovation are reshaping omnichannel retail success.
From Oracle to Veho, Alexia McLaughlin’s journey shows how grit, mentorship and smart risks can accelerate careers for women in supply chain and tech.
Learn the real-world challenges retailers face with RFID implementation, from high costs and system integration to privacy concerns, and how to navigate them for long-term success.
Walmart is reimagining the digital shopping journey with AI-powered tools, aiming to deliver more personalized, simplified experiences that empower customer choice.
Sam’s Club’s redesigned app introduces a global intent center and enhanced retail media features, improving fulfillment flexibility and boosting product discoverability.
Walmart is bringing third-party sellers into its high-speed delivery network, accelerating fulfillment through WFS in key U.S. cities to compete with Amazon.
With tariffs looming and only a few days left, companies in the promotional products industry are fast-tracking branded inventory and pausing new shipments to avoid major cost spikes.
From cybersecurity to sustainability, supply chain resilience now demands agility, proactive risk planning, and trusted digital partnerships.
Agentic commerce and the kidult economy are converging forces transforming retail in 2025, requiring new data strategies, merchandising models, and marketing mindsets.
AI training is becoming a must-have for digital marketers in Singapore, with WSQ courses offering localized, hands-on learning that meets rising employer demand.
Upcoming earnings from retailers like FedEx and General Mills will provide insight into consumer demand, inflationary pressures, and margin resilience across the U.S. economy.
Active noise-cancelling headphones, wireless devices, and home-office setups are fueling retail demand as U.S. professionals settle into hybrid work routines.
From GPS breadcrumb tracking to cargo sensors, new trailer technologies are helping U.S. businesses cut waste, improve visibility, and right-size their fleets.
As U.S. malls struggle with closures, value and discount retailers continue to expand, reshaping regional retail landscapes and leaving some communities more vulnerable than others.
Rising consumer sentiment and easing inflation are shaping U.S. retail strategies, with retailers balancing promotions, pricing, and inventory to meet evolving shopper confidence.