Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
Discover how AI and modern technology platforms are revolutionizing food distribution and retail operations, enhancing workflow efficiency, customer experience, and enabling independent businesses to compete at scale.
Escape Plan’s recent $25 million Series A funding marks a significant step toward reshaping travel retail through omni-channel innovation and strategic market expansion.
Industry experts analyze how AI adoption, execution gaps, and shifting value perceptions are creating a precarious environment for mid-tier retail brands heading into 2026.
Retail venture capital is booming with $368 billion invested in 2024 driven by AI, selective deal sourcing, and sector expertise. Discover key VCs, funding trends, and actionable strategies for retail startups seeking capital.
Despite landmark court rulings reclassifying gig workers as subordinate employees, Italian delivery riders continue to struggle with algorithmic management and declining street-level labor conditions.
The J.M. Smucker Co. has expanded its board by appointing two new independent directors following a strategic cooperation agreement aimed at accelerating growth and operational efficiency.
The Trump administration has directed U.S. diplomats to challenge foreign data localization mandates and regulations like the GDPR to protect American technology interests and cloud service scalability.
PYMNTS Intelligence reveals how traditional economic metrics fail to capture permanent inflation damage, structural financial constraints, and the growing gap between employment and true job security.
The U.S. Postal Service is piloting "Picture Proof of Delivery" in select metro areas to improve package tracking accuracy and resolve customer claims through real-time photographic verification.
Kathy Fulton, Executive Director of the American Logistics Aid Network, explores the importance of embracing uncertainty and inclusive leadership to overcome global supply chain crisis barriers.
Stellantis posted its first-ever annual loss of $26.3 billion for 2025, driven by massive EV write-downs and a strategic pivot toward "freedom of choice" for global consumers.
Burger King launches a premium Whopper upgrade featuring glazed buns and new packaging to improve the omnichannel guest experience and drive franchisee profitability across 7,000 U.S. locations.
The speculative NFT bubble has transitioned into a functional "Digital Object" era, where blockchain tokens now power retail loyalty, authentication, and industrial digital twins.
Global fashion brands leverage virtual assets and digital twins to anchor omnichannel loyalty, reaching nearly 152 million daily active users in virtual environments.
Walmart introduces "Scintilla," a revolutionary in-store digital display network designed to bridge the gap between physical shopping and high-precision digital retail media.
President Trump introduces the "Ratepayer Protection Pledge," requiring major technology firms to develop independent power generation for AI data centers to shield consumers from rising utility costs.