Sam’s Club Launches Nationwide One-Hour Express Delivery Tier
Sam’s Club expands its omnichannel retail capabilities with a new one-hour Express delivery service across 600 locations, prioritizing speed and member convenience for essential goods.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
5102 W Pauline Whitaker Pkwy Unit 120, Rogers, AR 72758
Home Depot Deploys AI Phone Agents to Enhance Customer Service
Home Depot implements conversational AI phone agents to streamline customer service inquiries, optimizing the omnichannel retail experience through advanced voice technology and automated support systems.
Lululemon Names Nike Veteran Heidi O’Neill as New CEO
Lululemon Athletica appoints former Nike executive Heidi O’Neill as CEO to lead the global athletic apparel brand’s next phase of omnichannel retail growth and international expansion.
Meta Sued by Consumer Federation of America Over Scam Ads
The Consumer Federation of America alleges Meta knowingly profits from fraudulent advertisements, violating consumer protection laws by misleading users about platform safety and anti-fraud efforts.
Why 98% of Shoppers Second-Guess AI Brand Recommendations
A new study reveals that nearly all consumers verify AI-driven brand recommendations with trusted sources, highlighting a significant trust gap in omnichannel retail.
Four Ways Food Manufacturers Optimize Inventory and Demand Forecasting
Food manufacturers deploy RFID technology and digital twins to enhance supply chain transparency and streamline inventory management across the omnichannel retail landscape.
Back to the Roots Expands Regenerative Soil Nationwide at Walmart
Organic gardening leader Back to the Roots scales its regenerative Soil Health Set to Walmart stores nationwide, advancing soil-first ecological strategies for home gardeners.
Boston Beer Faces $175M Fine Over Packaging Supply Chain Dispute
A federal jury rules against Boston Beer, awarding Ardagh Metal Packaging $175.5 million in damages following a major multi-year contractual breach over aluminum can supply commitments.
USPS Implements New Package Dimension Rules for Retail Logistics
The United States Postal Service introduces a phased approach for new package dimension reporting, impacting e-commerce fulfillment and omnichannel retail shipping strategies.
WD-40 Implements AI to Optimize Global Supply Chain Efficiency
WD-40 Company partners with ToolsGroup to deploy AI-driven supply chain solutions, enhancing demand forecasting and inventory management for its global retail distribution network.
Walmart Leverages Better Care Services for Digital Healthcare Growth
Walmart expands its Better Care Services platform to integrate GLP-1 weight management support, connecting pharmacy assets with virtual care and digital nutrition tools.
Geopolitical Conflict Disrupts Global Aluminum Supply Chain for Retailers
Ongoing regional conflict in the Middle East triggers a global aluminum shortage, impacting beverage packaging and omnichannel retail inventory for major international brands.
Northwest Arkansas Ranked Top US Large Metro for 2026
Northwest Arkansas secures the top spot as the nation's best-performing large metro, driven by Walmart's retail innovation and a surge in high-tech supply chain sector growth.
Associated British Foods Announces $24B Standalone Primark Demerger
Associated British Foods confirms a historic split of its fashion and food divisions, aiming to unlock value for Primark and create two independent FTSE 100 entities.
Trump Urges Companies to Abstain from Billion-Dollar Tariff Refunds
President Trump warns he will "remember" corporations that seek government refunds following a landmark Supreme Court ruling that invalidated $175 billion in emergency import duties.
Jersey Mike’s Confidentially Files for IPO Following Blackstone Buyout
National sandwich leader Jersey Mike’s takes strategic steps toward a public listing, leveraging Blackstone’s majority stake to accelerate domestic growth and international expansion.