Scott examines possibilities and responsibilities in retail AI deployment
Responsible technology use in retail isn't getting enough attention. While everyone's talking about AI and personalization, we need to focus on how these powerful tools align with customer-centric strategies and ethical governance frameworks.
Scott Benedict examines the moving lines of AI ethics in the retail space.
Retail media is entering the living room as Walmart and Amazon take radically different approaches to turning smart TVs into shoppable storefronts, signaling a seismic shift in how and where consumers make purchase decisions.
As the wholesale club model rapidly evolves away from its business-to-business roots, understanding each chain's unique strategy is now essential for both suppliers and savvy shoppers alike.
International operations serve as living laboratories
Commercial success and community responsibility aren't mutually exclusive
AI dramatically compressing timelines, revolutionizing customer understandings.
AI agents are transforming grocery shopping with automation, personalization and operational efficiencies while retailers work to address shopper trust and reshape the purchase funnel.
Retailers like Walmart Connect are turning Cannes Lions into a crucial platform for retail media growth, forging omnichannel partnerships and showcasing closed-loop advertising solutions.
Walmart expands its Associate-to-Technician training program and pilots an AI-powered Interview Coach, highlighting its commitment to retail workforce development and adoption of cutting-edge hiring technology.
