Scott examines possibilities and responsibilities in retail AI deployment
Responsible technology use in retail isn't getting enough attention. While everyone's talking about AI and personalization, we need to focus on how these powerful tools align with customer-centric strategies and ethical governance frameworks.
Scott Benedict examines the moving lines of AI ethics in the retail space.
Grocery retail media is transforming from ad space to core strategy. Discover how Amazon, Walmart, and Kroger use data, loyalty, and in-store tech to link ads to sales, boost merchandising, and turn every aisle into measurable media. Learn what’s working and what comes next in retail media.
Warehouse clubs are evolving from bulk buying to digital value hubs. Discover how Costco, Sam’s Club, and BJ’s blend convenience, trust, and tech through scan and go, curbside, and retail media that redefine membership for the modern shopper.
New analysis from Bird Dog and Keen shows how 400+ brands manage $16B in retail media. Learn why small brands can boost ROI by reallocating budgets, optimizing across networks like Walmart and Instacart, and measuring true incrementality instead of chasing spend.
Data can inform, but only merchants create meaning. This episode explores how human judgment still drives retail success, from assortment and pricing to supplier relationships, even in an AI-driven world where curation, not automation, defines lasting customer connection.
TikTok, Instagram, and YouTube are transforming content into commerce, requiring retailers and vendors to adapt fast to in-app buying trends.
U.S. retailers adopt hyper-personalized approaches, using AI and real-time data to deliver tailored omnichannel shopper experiences.
With holiday hiring at decade lows, retailers turn to automation and lean operations to manage peak season demand efficiently.
Though closures remain headline‑driven, the underlying market momentum shows investors placing bets on the next‑gen store formats and fulfilment nodes rather than traditional big‑box expansion.
