SAPPI Uses AI to Optimize Energy and Boost Profits
Discover how SAPPI uses AI-driven strategies to enhance energy management and reduce costs, showcasing the impacts of efficient bidding strategies.
How AI Fixes Warehouse Issues in Real Time
Discover how BackOps uses agentic AI to streamline supply chain communication, resolve warehouse issues faster, and deliver human-like interactions across systems.
Ep. 118 - AI That Solves Supply Chain Chaos
Discover how BackOps is using agentic AI to solve warehouse issues in real time. From missing pallets to damaged goods, their system streamlines communication, accelerates resolutions, and boosts supply chain efficiency with human-like accuracy.
Finding the Balance Between AI Automation and Human Touch
Retailers are rapidly adopting AI, but finding the right balance between automation and human oversight is key to optimizing operations and building trust.
AI Training Now Essential for Digital Marketers in Singapore
AI training is becoming a must-have for digital marketers in Singapore, with WSQ courses offering localized, hands-on learning that meets rising employer demand.
Ep. 1 - Summerween Trends, Labubu Collectibles, and the Rise of Agentic Shopping
Retail Media Vibes debuts with Tom Brydon of Accenture, exploring retail trends like Summerween, agentic shopping, and the kidult economy. Discover how AI, brand identity, and seasonal strategies are reshaping retail media today.
Retailers Win Loyalty Through Smarter Mobile Data
High-quality mobile data is now central to retail success, powering seamless shopping experiences, boosting customer loyalty, and shaping the future of omnichannel commerce.
NYC Businesses Boost Customer Experience with AI Voice Receptionists
AI voice receptionists are transforming New York City businesses by providing 24/7 professional call handling, reducing wait times, streamlining bookings, and offering cost-effective customer service solutions.
North America Retail IT Spending Accelerates with AI, IoT, and Cloud
Retail IT spending in North America is growing as retailers prioritize AI, IoT, blockchain, and cloud platforms to enhance omnichannel operations, optimize costs, and drive personalized customer experiences.
Smarter AI, Stronger Experiences
Grant Thornton’s latest insights show that AI in retail isn’t about more personalization, but smarter, more intentional engagement that fosters trust and cross-functional alignment across the omnichannel journey.
You Forgot to Say "AI"
Grocery Shop 2025 is introducing a “Test Kitchen” series of hands-on sessions, giving grocery leaders practical insights into AI forecasting, SEO in an AI-driven world, and advanced retail media measurement.
Recent Highlights in Generative AI
From Microsoft’s in-house AI leap to GenAI to impactful updates on chatbot safety and Essenger news of GPT‑5’s imminent arrival, recent developments reveal a shift toward safer, more autonomous, and enterprise-ready AI systems.
The Week Ahead: Retail Disruption, AI Advances, and Global Trade
This week’s coverage spans retail layoffs, AI breakthroughs, and the future of global trade, alongside stories on collegiate esports, offshore hiring strategies, and technology investments reshaping omnichannel retail.
Agentic Commerce Goes Mainstream: A Retail Transformation
This week, agentic commerce—where autonomous AI agents shop on consumers’ behalf, leaped into the mainstream, with major publications and legacy platforms embracing the concept and signaling a fundamental shift in ecommerce.
Retail Startups Powered by Y Combinator in 2025
Y Combinator’s 2025 retail cohort features startups like Two Tap, Aleph, and SureBright, pioneering innovations in seamless checkout, marketplace scaling, and AI-powered warranties that are redefining modern commerce.
Smarter AI, Stronger Experiences: Rethinking Omnichannel Retail Strategy
Grant Thornton outlines how retailers can unlock AI’s true potential by aligning intent, timing, and transparency across the omnichannel journey.