Smarter AI, Stronger Experiences
Grant Thornton’s latest insights show that AI in retail isn’t about more personalization, but smarter, more intentional engagement that fosters trust and cross-functional alignment across the omnichannel journey.
You Forgot to Say "AI"
Grocery Shop 2025 is introducing a “Test Kitchen” series of hands-on sessions, giving grocery leaders practical insights into AI forecasting, SEO in an AI-driven world, and advanced retail media measurement.
Recent Highlights in Generative AI
From Microsoft’s in-house AI leap to GenAI to impactful updates on chatbot safety and Essenger news of GPT‑5’s imminent arrival, recent developments reveal a shift toward safer, more autonomous, and enterprise-ready AI systems.
The Week Ahead: Retail Disruption, AI Advances, and Global Trade
This week’s coverage spans retail layoffs, AI breakthroughs, and the future of global trade, alongside stories on collegiate esports, offshore hiring strategies, and technology investments reshaping omnichannel retail.
Agentic Commerce Goes Mainstream: A Retail Transformation
This week, agentic commerce—where autonomous AI agents shop on consumers’ behalf, leaped into the mainstream, with major publications and legacy platforms embracing the concept and signaling a fundamental shift in ecommerce.
Retail Startups Powered by Y Combinator in 2025
Y Combinator’s 2025 retail cohort features startups like Two Tap, Aleph, and SureBright, pioneering innovations in seamless checkout, marketplace scaling, and AI-powered warranties that are redefining modern commerce.
Smarter AI, Stronger Experiences: Rethinking Omnichannel Retail Strategy
Grant Thornton outlines how retailers can unlock AI’s true potential by aligning intent, timing, and transparency across the omnichannel journey.
Ep. 115 - AI-Powered Ad Creation at Scale
AdFury.ai is transforming retail media with generative AI that creates high performing ads at scale. Built in the retail capital of the world, the platform streamlines creative production and delivers smarter, data driven advertising for brands and agencies.
Retail Merchandising Software Goes Omnichannel and AI-First
Omnichannel merchandising software powered by AI is helping retailers streamline planning, reduce inventory risk, and respond faster to market trends.
AI and Omnichannel Commerce Shape the Future of Indian Retail
India’s retail sector is embracing AI and omnichannel models as core strategies, a central theme at the upcoming ET Soonicorns Summit 2025.
Ecommerce 2025: Omnichannel, AI, and Returns Define Peak Season
Peak season 2025 will be shaped by AI-driven personalization, fast shipping, and returns strategies that strengthen omnichannel ecommerce performance.
Omnichannel Merchandise Planning Evolves with AI and Integration
Retailers are adopting omnichannel merchandise planning software with AI and real-time integration to improve agility, visibility, and customer satisfaction.
Retail Tech Trends 2025: AI, AR, and Digital Twins Lead the Way
Retail tech in 2025 is driven by AI, AR/VR, and digital twins, helping brands personalize, optimize, and elevate the omnichannel shopping experience.
Retail Resilience Rises with Supply Chain Innovation
Retailers are enhancing supply chain resilience with AI, automation, and localized networks to meet omnichannel demands.
Top 10 Supply Chain Management Systems Driving Omnichannel Agility
These top 10 supply chain systems, from Blue Yonder to Oracle, are transforming omnichannel retail through AI-powered planning, real-time visibility, and seamless execution.
AI-Powered Returns Unlock Hidden Retail Insights
Retailers are using AI to analyze returns data, uncover product issues, and optimize omnichannel operations and customer satisfaction.