Where is the Friction Line in Retail Returns?
As refund volumes rise and retailers tighten policies, industry leaders debate the balance between reducing return costs and preserving customer experience.
Surveillance Pricing Faces Regulatory Scrutiny
Governments and regulators are increasingly scrutinizing AI-driven surveillance pricing models as concerns grow over fairness, transparency, and consumer harm.
AMD Beats Revenue but Stocks Slide
AMD reported $10.27 billion in revenue, topping expectations, yet shares tumbled as investors reacted to cautious guidance and market sentiment.
How Target's Innovations Are Setting New Standards in Omnichannel Retail
Target’s evolution in eCommerce and fulfillment highlights a strategic shift toward precision, speed, and AI-powered personalization. This article explores how Target’s innovations redefine omnichannel retail and offer valuable lessons across retail categories.
AI Forces Big Tech to Rethink Strategic Priorities
As artificial intelligence evolves from incremental enhancement to core disruption, major technology companies face an Innovator’s Dilemma that may reshape revenue models and competitive positioning.
AI-Only Social Networks: When Machines Start Talking to Machines
AI-only social media platforms like Moltbook enable autonomous agents to interact, share information, and coordinate digitally, raising new opportunities and security questions for the future of AI ecosystems.
How Next-Gen Consumers and AI Are Transforming Fashion Retail
Gen Z and Gen Alpha are reshaping fashion retail through fluid, digital-native shopping behaviors and high expectations for personalized, immersive experiences powered by AI and ecosystem design. Brands must evolve quickly to stay relevant by 2030.
Canadian Retail at a Crossroads in Early 2026
Canadian retail in early 2026 is marked by strategic resizing and expansion, shaped by AI adoption and evolving consumer behavior, especially from Gen Z.
AI and Omnichannel Integration Shaping Retail Success in 2026
Retailers face a critical juncture in 2026 as AI investments surge and omnichannel integration struggles. Success hinges on operational discipline, agentic AI deployment, and overcoming technical debt in a $30 trillion market where over 80% of sales remain in physical stores.
How Market Logic and Zappi Are Revolutionizing AI-Driven Product Innovation
Market Logic and Zappi have launched a strategic technology partnership leveraging agentic AI to accelerate product innovation cycles, combining automated insight synthesis with real-world consumer feedback for faster, smarter decision-making.
When Algorithms Become the Customer
As AI shopping agents reshape commerce, retailers must prioritize trusted product data, price accuracy, and fulfillment reliability to stay visible and competitive.
How AI and Cloud Are Redefining Retail Experience and Efficiency
Retail technology is rapidly evolving with AI and cloud innovations driving personalised shopping experiences and operational efficiencies.
Practical AI Adoption: Insights From a Doing Business in Bentonville Breakfast Event
As AI adoption accelerates, individuals can build skills now while leaders turn experimentation into strategy through hands-on use, innovation councils, and clear direction.
Preparing Retail For AI Shopping Agents
AI agents are becoming the new shoppers. Learn how to prepare your ecommerce brand with machine readable product data, clean metadata, trusted pricing and promos, inventory and delivery accuracy, and better analytics so AI can confidently recommend your products.
Ep. 11 - Breaking Silos, Building Retail Wins | With Toby Willse
Retail media fails when planning happens in silos. Toby Willse shares how AI shopping, sponsored prompts, and smarter measurement are reshaping strategy, creative, and attribution. Learn how to align teams, improve KPIs, and drive brand growth across retailers.
Social Media Giants in Court: Meta, YouTube Face Youth Addiction Claims
A landmark California trial has begun against Meta and YouTube over claims their platforms deliberately harm youth mental health through addictive design features, a case that could shape social media liability and youth safety standards nationwide.