Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
Legends leverages data-driven strategies and holistic service solutions to redefine fan engagement and boost revenue streams across sports, entertainment, and attractions globally.
Coca-Cola to discontinue Minute Maid frozen juice concentrates in early 2026, sparking widespread consumer nostalgia and signaling shifting beverage trends.
With the U.S. elimination of the de minimis import exemption, shippers must rethink data, margins, customs and carrier contracts to maintain competitiveness.
Walmart is accelerating warehouse automation with a robotics-forward distribution center in Opelousas, Louisiana, reinforcing its long-term supply chain strategy.
Prediction markets like Kalshi are expanding rapidly, raising new questions for retailers, brands, and regulators about consumer behavior, data, and commerce.
Valentine’s Day 2026 spending expectations reflect cautious consumers, value-driven gifting, and evolving retail strategies amid economic uncertainty.
As refund volumes rise and retailers tighten policies, industry leaders debate the balance between reducing return costs and preserving customer experience.
Goodwill Industries posted record revenue in 2025 and plans to open 100 new stores in 2026 as both physical retail and resale e-commerce continue to grow.
Governments and regulators are increasingly scrutinizing AI-driven surveillance pricing models as concerns grow over fairness, transparency, and consumer harm.
AMD reported $10.27 billion in revenue, topping expectations, yet shares tumbled as investors reacted to cautious guidance and market sentiment.
RaceTrac is upgrading its loyalty program with Capillary’s technology to deliver personalized offers and a tier-based rewards experience.
Sustainable footwear brand Allbirds will shutter all remaining U.S. full-price stores by February 2026 as it pivots to e-commerce and wholesale channels.
Younger patients increasingly expect smartphone-based payment options in healthcare, signaling a shift in how providers approach billing, access, and patient experience.
Target’s evolution in eCommerce and fulfillment highlights a strategic shift toward precision, speed, and AI-powered personalization. This article explores how Target’s innovations redefine omnichannel retail and offer valuable lessons across retail categories.
Businesses increasingly view billing not just as an administrative task, but as a strategic customer engagement and loyalty driver that can strengthen relationships and retention.
As artificial intelligence evolves from incremental enhancement to core disruption, major technology companies face an Innovator’s Dilemma that may reshape revenue models and competitive positioning.