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Staff Report

Staff Report

Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.

5102 W Pauline Whitaker Pkwy Unit 120, Rogers, AR 72758
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Kraft Heinz Pauses Corporate Split Plans

Kraft Heinz halts plans to separate its business units, with CEO Steve Cahillane citing fixable operational challenges and a renewed focus on performance, margins, and long-term shareholder value.

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AI

How AI Clienteling Reshapes Omnichannel Retail Stores

Discover how clienteling and next-gen retail technologies are transforming physical stores into personalized, efficient, and human-centric shopping destinations. Explore strategies and innovations shaping retail success in 2026 and beyond.

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AI

How AI Is Transforming Retail Media

AI is reshaping retail media, brand storytelling, and omnichannel execution by turning structured data into personalized, scalable consumer experiences.

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AI

Ads Arrive on Free ChatGPT Tier

OpenAI signals a shift toward advertising on free ChatGPT access, raising new questions about trust, monetization, and the future of AI platforms.

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AI

The Business Risks of Autonomous AI

As AI systems gain autonomy, companies must rethink governance, accountability, and control across retail, supply chain, and enterprise operations.

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