JPMorgan Chase Replaces Proxy Advisors With AI‑Powered Voting Platform
JPMorgan Chase will use a new AI tool, Proxy IQ, to replace external proxy advisory firms for U.S. shareholder voting decisions, marking a first for major asset managers.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
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Returns as a Revenue Engine: Turning Reverse Logistics Into Margin Recovery
Retailers are transforming returns management from a cost center into a margin recovery engine through structured reverse logistics and value‑preserving pathways.
Walmart to Launch Better Care Services Digital Health Platform
Walmart rolls out Better Care Services, a digital health hub connecting customers with telehealth providers and offering a limited‑time $15 discount.
The Retail CEO Exodus Continues: A Leadership Crisis in an Era of Uncertainty
CEO exits in retail surged 116% in 2025 as economic stress, AI disruption, and post-pandemic burnout reshape leadership across the industry.
The Retail CEO Exodus Continues Amid Fierce Industry Pressures
A growing wave of CEO exits in the retail sector—up 116% year-over-year—is reshaping leadership amid economic pressures and the rise of AI.
GM to Lose Another $6 Billion as It Backs Away From EVs
General Motors will take an additional $6 billion charge as it retreats from EV production, citing canceled supplier contracts and shifting U.S. policies.
4 Immediate Priorities for Digital Shelf Excellence in 2026
Retailers and brands must prioritize digital shelf audits, AI tools, and PDP optimization to win in today’s omnichannel marketplace.
Amazon ‘Buy for Me’ AI Faces Vendor Backlash Over Unauthorized Sales
Independent vendors say Amazon’s AI “Buy for Me” shopping tool lists and sells products without consent, leading to stock errors and reputational risk.
Cox Automotive Predicts Slower U.S. Car Sales in 2026
Cox Automotive forecasts a 2.4% dip in U.S. new vehicle sales in 2026, signaling a cooler but still steady auto market.
CBP Updates Tariff Refund Process: Electronic Payments & Eligibility
U.S. Customs and Border Protection transitions to electronic tariff refunds in 2026 and clarifies refund procedures amid tariff litigation and stacking overpayments.
Transpacific Ocean Freight Rates Surge as 2026 Begins
Transpacific ocean freight rates jumped early in 2026 as Lunar New Year demand and carrier rate increases lift prices, even amid broader market volatility in global shipping.
FedEx Easy Returns Streamlines Reverse Logistics for E‑Commerce
FedEx Easy Returns launches box‑free, label‑free returns at 3,000 locations, helping retailers cut costs and improve post‑purchase experiences through consolidated reverse logistics.
Saks Global Downgraded After Missing $100M Debt Payment
Saks Global’s missed interest payment sparks S&P downgrade, vendor tension, and bankruptcy fears amid fallout from its costly Neiman Marcus merger.
Holiday 2025: AI Tools Boost Sales, Tariffs Impact Prices
Generative AI fueled smarter shopping while tariffs drove price caution in a 2025 holiday retail season marked by innovation, inflation, and early buying trends.
Holiday 2025: How AI, Tariffs & Consumer Behavior Defined Retail
From AI‑driven discovery to tariff‑induced price sensitivity, the 2025 holiday retail season revealed how technology and economic headwinds reshaped consumer behavior and retail strategies.
e.l.f. Beauty’s Roblox Game Targets Gen Z Shoppers
e.l.f. Beauty’s Glow Up! on Roblox fuses virtual makeup, self-expression, and retail innovation to reach digital-first Gen Z audiences.