Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
Amazon CEO Andy Jassy says tariff‑driven costs are starting to show up in product prices as inventory buffers run out, signaling potential price hikes for online shoppers.
Explore the latest funding trends in US retail startups for 2025-2026 and understand why targeting these newly funded companies offers unique growth opportunities for partners and vendors.
Tote.ai raises $22.6 million to replace outdated POS systems in convenience retail with a unified AI-native platform, enhancing real-time operations, payments, and customer engagement.
GameStop will close 470 U.S. stores by the end of January, impacting major states including New York, California, and Texas.
Chinese tech giants like Alibaba and ByteDance are driving “agentic commerce,” where AI agents autonomously manage shopping and payments, signaling a major shift in digital retail.
Luxury retail lost its personal touch—AI clienteling and smart tech may be the key to restoring confidence, intimacy, and curated service at scale.
Sony hands 51% of its Bravia TV business to TCL, forming a joint venture to combine premium branding with mass-scale production and global reach.
Retailers embracing omnichannel loyalty drive deeper engagement, personalization, and lifetime value by unifying rewards across digital and in-store channels.
Eagle Eye's new AI-driven Personalized Promotions solution enables retailers to deliver one-to-one tailored offers in real time, enhancing promotional ROI and customer engagement at a scalable level.
NRF’26 revealed key trends reshaping retail: AI impact, immersive store design, Gen Z engagement, and payment innovations for seamless shopping.
Lululemon strengthens customer experience through community events, omnichannel shopping, fitness integration, and sustainability efforts tied to its Impact Agenda.
Acosta Group and CommerceIQ have partnered to blend connected commerce expertise with AI-driven retail intelligence, offering brands a powerful integrated approach to navigate the fast-evolving omnichannel retail landscape.
AI tools, smarter measurement, and omnichannel formats are transforming retail media strategies for brands and retailers in 2026.
Walmart announces major leadership changes as John Furner is named CEO, marking a new era for the retail giant starting February 1, 2026.
Smart companies are using strategic supply chain moves not just to serve customers—but to outmaneuver their competition.
In omnichannel retail, packaging has become a full-fledged media channel—bridging shelf, screen, and social with storytelling, speed, and shopper impact.