Turning Purpose into Loyalty: How Impact Storytelling Wins Customers
Impact storytelling turns brand values into lasting relationships, panelists told audiences at Retail Innovation Week.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
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Albertsons Matches CPG Media Spend with Enterprise Media
Albertsons Media Collective is offering limited‑time curated packages that match CPG media investments with their own enterprise media, giving brands amplified reach across digital, in‑store, and influencer channels.
Embedding Values-Driven Leadership in Modern Retail
Retailers applying values like respect, integrity, and selfless service are creating deeper connections and long-term loyalty.
PepsiCo Labs Shares Secrets to Supply Chain Innovation
PepsiCo Labs reveals how to scale supply chain innovation by bridging startup agility with corporate structure and embracing people-first transformation.
How Retailers Can Reverse Declining E-commerce Conversion Rates
Retailers are boosting ecommerce conversion rates by adapting to consumer behavior, prioritizing omnichannel strategies, and improving transparency.
Gap Inc. Expands into Beauty and Accessories to Unlock New Growth
Gap Inc. launches beauty and accessories lines across brands, starting with Old Navy in 150 stores, targeting high-margin “sleeper categories.”
Kroger Unveils “Deli of the Future” Prototype in Kentucky
Kroger’s new Edgewood, Kentucky store debuts a 6,500‑sq.‑ft. “deli of the future,” blending open‑kitchen dining and high‑quality prepared foods to transform the in‑store grocery experience.
The Rise of Kidults Is Rewriting Toy Retail
“Kidults” are fueling a toy market resurgence, with nostalgia, pop culture, and community‑driven purchases redefining merchandising and growth strategies for retailers in 2025.
Office Depot rolls out nationwide “15‑Minute Pickup Promise”
Office Depot has launched a nationwide “15‑Minute Pickup Promise,” with online or mobile orders ready in 15 minutes or customers receive a $15 coupon.
How Traffic Data and Conversion Rates Drive Retail Performance
Discover how tracking traffic and conversion rates helps retailers boost sales, optimize staffing, and turn footfall into measurable business growth.
Finding the Balance Between AI Automation and Human Touch
Retailers are rapidly adopting AI, but finding the right balance between automation and human oversight is key to optimizing operations and building trust.
Omnichannel Retail Reinvented: Storytelling, Sustainability & Smart Tech
Day 2 of Retail Innovation Week highlighted how impact storytelling, sustainable design, and data-driven innovation are reshaping omnichannel retail success.
How Veho’s Alexia McLaughlin is Redefining Sales in Supply Chain
From Oracle to Veho, Alexia McLaughlin’s journey shows how grit, mentorship and smart risks can accelerate careers for women in supply chain and tech.
RFID in Retail: Challenges, Costs, and What Brands Must Consider Before Adoption
Learn the real-world challenges retailers face with RFID implementation, from high costs and system integration to privacy concerns, and how to navigate them for long-term success.
Walmart Unveils AI Vision for Future Online Shopping
Walmart is reimagining the digital shopping journey with AI-powered tools, aiming to deliver more personalized, simplified experiences that empower customer choice.
Sam’s Club Revamps App with Global Fulfillment and Ad Upgrades
Sam’s Club’s redesigned app introduces a global intent center and enhanced retail media features, improving fulfillment flexibility and boosting product discoverability.