Black Friday 2025: GenAI, Early Deals & Omnichannel Imperatives
Black Friday 2025 will spotlight GenAI shopping, stronger consumer intent, and omnichannel execution as retailers face both opportunity and uncertainty.
Staff Report
Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.
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Meta Opens Flagship VR & Wearables Store in Los Angeles
Meta Platforms unveils a flagship Los Angeles store to boost VR and wearable device sales, anchoring its omnichannel retail strategy.
Retail Robots Rise: Automation Gains Ground Behind the Scenes
Retailers quietly adopt automation—robots, AI, and predictive systems—to optimize operations from warehouse to storefront in the omnichannel age.
Inside Walmart’s Tech Stack: AI, Automation, and Omnichannel Innovation
Walmart’s technology stack—from AI-powered search to fulfillment center automation—drives its omnichannel leadership and sets a retail industry benchmark.
Cencora Invests $1B in Cold-Chain to Modernize Logistics
Cencora plans a $1B investment in cold-chain infrastructure, offering insights for retail logistics as precision and visibility become industry standards.
Walmart Maintains Focus on Ongoing Product Recalls
Walmart continues managing a range of active product recalls, highlighting the operational complexity and customer safety needs of omnichannel retail.
AI Bubble Fears Shake Global Markets and Retail Strategy
Global stocks fell amid AI bubble fears, triggering risk-aversion that could slow retail tech investments and tighten inventory strategies.
IAC Inc. Blames Google LLC’s AI Search Feature for Revenue Shortfall
Media revenue slumps as AI search disrupts digital ad flows.
Private Equity Surge Signals Disruption Ahead for Retail
A private equity investment surge is reshaping retail, accelerating omnichannel growth—but also raising operational and execution risk for merchants and partners.
Mastering Multi‑Channel Marketing Campaigns for Retailers
Multi‑channel marketing campaigns give retailers the power to meet shoppers at every touchpoint—from blog to Instagram to store—by defining channel roles, unifying messaging and optimising across real business metrics.
How Computer Vision Is Revolutionizing Retail Operations
Computer vision is reshaping retail — from automated checkout and real‑time shelf monitoring to behavioural analytics and loss prevention — offering retailers operational, customer‑experience and margin advantages in a fast‑moving environment.
Treasury Digital Payments Mandate: What Industry Must Know Now
The U.S. Treasury’s mandate to phase out government paper payments by September 2025 is forcing payment networks, banks and vendors to overhaul settlement systems now—or risk being left behind.
Supermarket Giants Accelerate Omnichannel Strategy Uptick
Walmart and Kroger are leveraging omnichannel expansion—spanning delivery, BOPIS and digital + physical integration—to build resilience and growth trajectory in the supermarket industry.
PayNearMe’s AI Agent Reshapes Payment Service Ops
PayNearMe’s AI-powered Virtual Agent transforms payment operations by automating voice, text, and chat interactions—cutting costs, improving collections, and enhancing customer experience.
Everyday Low Price, Everyday High Tech: Walmart’s Smart Store Era
Walmart is transitioning from tech investment to real-world impact, redefining retail through smart stores, hybrid fulfillment, and AI-powered personalization.
Global Payment Processor Market to Reach $110 B by 2032
The global payment processor market is set to nearly double by 2032, driven by digital commerce growth, tech innovation, and rising consumer expectations.