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Staff Report

Staff Report

Global insights on omnichannel retail and commerce from the Doing Business in Bentonville Staff Report Team—expert analysis and trends shaping Bentonville’s role in the future of business.

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Experience is the New Anchor for Physical Retail

Experience is the New Anchor for Physical Retail

Retail is evolving into an experience economy. From champagne bars to digital concierges, Printemps and other brands show why physical stores must inspire, engage, and build community. This episode reveals how experiential retail is shaping the future of shopping.

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