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Technology

Explore how emerging technologies—from AI and big data to fintech and smart retail tools—are redefining global commerce. Doing Business in Bentonville delivers expert insights into innovations like electronic shelf labels, conversational AI, 3D printing, and dynamic personalization that are reshaping how retailers connect with consumers, optimize operations, and stay competitive in a digital-first economy.

Ep. 5 - The Hidden Cost of EDI Chaos

Ep. 5 - The Hidden Cost of EDI Chaos

Clean data keeps retail moving. Orderful SVP Jonathan Kish explains why EDI still powers omnichannel, where it breaks, and how modern integrations speed onboarding, cut chargebacks, and sync inventory as AI driven shopping raises the bar for accuracy.

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Ep. 6 - Shrink Is More Than Theft

Ep. 6 - Shrink Is More Than Theft

Shrink starts long before the shelf. Former Walmart leader Brand Elverston explains total retail loss, from purchase orders to omnichannel risk, and how RFID, analytics, and smarter processes cut losses while improving customer experience.

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AI + People = Retail’s Real Future

AI + People = Retail’s Real Future

Retail success depends on people as much as technology. Scott Benedict explains how AI and supply chains deliver results only when leaders invest in talent. Learn how NRF Foundation programs turn students into retail professionals ready to lead.

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