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Technology

Explore how emerging technologies—from AI and big data to fintech and smart retail tools—are redefining global commerce. Doing Business in Bentonville delivers expert insights into innovations like electronic shelf labels, conversational AI, 3D printing, and dynamic personalization that are reshaping how retailers connect with consumers, optimize operations, and stay competitive in a digital-first economy.

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DSW Launches Retail Media Network With Epsilon

DSW Designer Shoe Warehouse has entered retail media with its new self-service platform, Front Row Connection, powered by Epsilon to deliver AI-driven identity resolution and omnichannel attribution for brand partners.

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AI

Smarter AI, Stronger Experiences

Grant Thornton’s latest insights show that AI in retail isn’t about more personalization, but smarter, more intentional engagement that fosters trust and cross-functional alignment across the omnichannel journey.

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AI

Recent Highlights in Generative AI

From Microsoft’s in-house AI leap to GenAI to impactful updates on chatbot safety and Essenger news of GPT‑5’s imminent arrival, recent developments reveal a shift toward safer, more autonomous, and enterprise-ready AI systems.

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