While ship‑from‑store offers fast delivery, HBR finds that fulfillment failures like missing or substituted items undermine trust, reduce repurchase rates, and necessitate greater focus on accuracy and inventory alignment.
Digital Commerce 360 reports that B2B leaders are embracing omnichannel strategies by integrating digital platforms, aligning teams, and upskilling employees to meet rising buyer expectations.
Printemps Manhattan shows how luxury department stores must evolve into immersive, hospitality‑led destinations to thrive in today’s experiential retail landscape.
Studies show that physical stores are strategic linchpins in omnichannel retail, enhancing engagement, boosting nearby online sales, and powering experiential innovation.
Retailers in 2025 are battling inflation, digital disruption, labor pressures, and structural decline, driving urgent shifts toward unified commerce and strategic reinvention.
Online grocery platforms are transforming consumer behavior with speed, convenience, and personalization, fueling rapid U.S. market growth and reshaping omnichannel retail strategies.
Grocery retailers are future-proofing operations with energy-efficient systems, smart refrigeration, and adaptable store tech to stay ahead of cost, climate, and customer demands.
Consumers are making more frequent, smaller grocery trips—fueling the growth of ethnic markets and fresh-format stores across the U.S.
Supply chains are strengthening resilience through supplier diversification, advanced scenario planning, and tools that enhance global transparency and agility.
As labor shortages persist, supply chains turn to automation not just for efficiency, but to retain employees and build resilience through trust-focused strategies.
Walmart is using early promotions and Walmart+ exclusives to capture back-to-school and holiday shoppers ahead of rivals, boosting loyalty and inventory precision.
A new industry forecast estimates that over 60% of retailers focusing on cloud and data analytics investments will drive omnichannel transformation.
Costco, Sam's Club, and BJ's thrive by blending low prices, quality, membership revenue, and treasure hunt merchandising. Industry expert Michael Clayman shares how each brand stands out and what suppliers need to know to succeed in the wholesale club channel.
ChainDrive’s enhanced ERP and POS platform delivers 24/7 unified omnichannel retail operations with real-time data and 360° customer insights.
Smarter grocery layouts and AI‑driven merchandising strategies are boosting shopper satisfaction, in‑store efficiency, and omnichannel performance.
With real-time electronic pricing gaining traction in grocery aisles, retailers must balance efficiency and AI-powered flexibility with transparency to maintain consumer trust.