Where is the Friction Line in Retail Returns?
As refund volumes rise and retailers tighten policies, industry leaders debate the balance between reducing return costs and preserving customer experience.
As refund volumes rise and retailers tighten policies, industry leaders debate the balance between reducing return costs and preserving customer experience.
Goodwill Industries posted record revenue in 2025 and plans to open 100 new stores in 2026 as both physical retail and resale e-commerce continue to grow.
AMD reported $10.27 billion in revenue, topping expectations, yet shares tumbled as investors reacted to cautious guidance and market sentiment.
RaceTrac is upgrading its loyalty program with Capillary’s technology to deliver personalized offers and a tier-based rewards experience.
Target’s evolution in eCommerce and fulfillment highlights a strategic shift toward precision, speed, and AI-powered personalization. This article explores how Target’s innovations redefine omnichannel retail and offer valuable lessons across retail categories.
Rally House rapidly enhanced its retail operations and customer experience by deploying Zebra and Sitoo's POS and Unified Commerce Platform across 200 stores in just four months, achieving instant ROI and seamless omnichannel integration.
China’s Ministry of Industry and Information Technology has announced a first-of-its-kind ban on hidden or retractable car door handles for all new vehicles starting January 1, 2027, citing safety concerns and potentially shaping global automotive design trends.
As omnichannel fulfillment becomes essential in 2026, retailers must unify inventory, operations, and data to close the execution gap and deliver seamless customer experiences.
Walmart+ sustained strong membership growth in January 2026, reaching 28.4 million subscribers and highlighting the program’s strategic value in driving customer loyalty and recurring.
Canadian retail in early 2026 is marked by strategic resizing and expansion, shaped by AI adoption and evolving consumer behavior, especially from Gen Z.
Walmart achieved a historic $1 trillion market capitalization amid strong e-commerce growth, technology investments, and omnichannel retail strategy, marking a milestone for traditional retailers.
Digital in-store media is turning grocery aisles into one of retail’s most precise, measurable advertising channels by combining smart screens, contextual placement, and privacy-safe sales measurement.
A partial U.S. government shutdown is placing key cybersecurity measures on hold, creating uncertainty for businesses as digital threats continue to rise.
Costco has partnered with Instacart to launch same-day delivery in France and Spain, expanding its European omnichannel strategy and offering members greater shopping flexibility.
Ongoing economic and policy uncertainty is reshaping how CFOs lead, forcing finance leaders to adopt a new playbook rooted in agility, strategic risk management and data-driven decision-making.
WD‑40 is reconfiguring its distribution centers and sourcing model to cut delivery costs and enhance supply chain flexibility without major capital outlays.