NRF Forecast: Returns Hit Nearly $850B in 2025
U.S. retailers expect nearly $850 billion in returns in 2025 — about 15.8% of sales — as consumer expectations and return behaviours continue to evolve.
Reclaiming the Merchant’s Role in a Tech-Obsessed Retail World
Data can inform, but only merchants create meaning. This episode explores how human judgment still drives retail success, from assortment and pricing to supplier relationships, even in an AI-driven world where curation, not automation, defines lasting customer connection.
My Sephora Storefront: How Performance-Based Content Is Shaking Up Beauty Shopping
Sephora’s new influencer storefronts simplify shopping, reward creators, and enhance the customer experience—all within the Sephora ecosystem.
PayPal Offers 5% Cash Back on BNPL Purchases
PayPal’s 5% cash back on Buy Now Pay Later purchases could reshape holiday shopping and expand BNPL’s role in everyday spending.
Wholesale Beauty Trends: Clean, Fast, and Tech-Driven
Wholesale buyers in beauty now demand clean ingredients, fast logistics, and tech-savvy tools, reshaping what it takes to stand out on retail shelves.
Walmart and OpenAI Partner to Launch AI-First Shopping
Walmart is teaming up with OpenAI to create AI-powered, conversational shopping experiences, shifting e-commerce from search to smart dialogue.
Levi’s Eyes U.S. Store Expansion After Strong Q3
Levi Strauss & Co. may double its U.S. store count following a strong Q3, driven by DTC momentum, e-commerce gains, and global growth potential.
Edible Brands Reinvents Stores as Fulfillment Hubs
Edible Brands is transforming retail locations into hybrid fulfillment centers optimized for digital orders, delivery, and local customer experience.
Leveraging Payment Data to Drive Retail Growth
Retailers are unlocking consumer insights and profitability through payment data, loyalty programs, and integrated POS systems.
Rethinking Retail: Why Physical and Digital Must Converge
Learn how smart brands manage returns, pivot from pure DTC, and deliver consistent brand experiences.
The Body Shop Returns to U.S. Market via Amazon and Web
After closing U.S. stores, The Body Shop is back—this time online, relaunching through Amazon and a new U.S. website under new ownership.
Why SKIMS Gains More from the Nike Collaboration
SKIMS expands globally and enters activewear with credibility, thanks to its new Nike collaboration—while Nike boosts relevance among women.
Retail Media: Why ROAS Isn’t Enough Anymore
Discover why ROAS is outdated, how marketplaces are reshaping brand strategies, and what Target must do to regain its retail edge.
Physical AND Digital: Rethinking Modern Retail Strategies
Retail success is no longer about physical or digital alone. Discover how integrated channel strategies, smarter return management, and brand-driven experiences are reshaping the future of commerce and driving profitability across today’s evolving retail landscape.
Ep. 3 - Measuring What Matters in Retail Media
ROAS doesn’t tell the full story. In this episode, Brandon and Cassie Murray expose the real metrics that drive retail media success. Learn how to balance profit, placement, and performance across channels to build campaigns that actually move the needle.
Heritage Grocers Blends Tradition with Tech at Groceryshop
Heritage Grocers Group brings regional flavor and smart tech together, as COO Prabash Coswatte outlines a fresh strategy for scaling without losing local identity.