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Leadership

Explore global leadership insights with Doing Business in Bentonville. Our Leadership section features expert analyses and interviews on executive strategies, servant leadership, and the evolving dynamics of retail and corporate governance. Stay informed on leadership trends shaping industries worldwide.

Ep. 132 - When Success Fails, Grace Wins

Ep. 132 - When Success Fails, Grace Wins

Ron Acosta shares his journey from a difficult childhood to leadership, faith, and purpose. The former Walmart executive and Chick-fil-A owner reflects on resilience, healing, and personal growth, and how business success can align with family, faith, and community impact.

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Ep. 6 - Shrink Is More Than Theft

Ep. 6 - Shrink Is More Than Theft

Shrink starts long before the shelf. Former Walmart leader Brand Elverston explains total retail loss, from purchase orders to omnichannel risk, and how RFID, analytics, and smarter processes cut losses while improving customer experience.

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AI + People = Retail’s Real Future

AI + People = Retail’s Real Future

Retail success depends on people as much as technology. Scott Benedict explains how AI and supply chains deliver results only when leaders invest in talent. Learn how NRF Foundation programs turn students into retail professionals ready to lead.

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