Supporting Food Retailers Through Education and Insights
The Food Industry Association (FMI) is leading the charge in helping food retailers adapt to the rapidly shifting landscape of omnichannel retail. With rising consumer expectations around convenience, FMI provides industry professionals with strategic resources and learning opportunities tailored to the evolving needs of online and in-store grocery shopping.
FMI’s educational offerings – including conferences, webinars and certification programs – equip leaders with the tools needed to navigate changes in ecommerce, click-and-collect, home delivery and meal kit integration. These programs aim to accelerate omnichannel fluency across the food industry.
Actionable Research on Consumer Behavior
FMI delivers actionable insights through its extensive research reports, which benchmark retail operations and track shifts in consumer buying behavior. These insights enable retailers to make data-informed decisions that enhance customer experience, improve supply chain efficiency and support seamless transitions between digital and physical channels.
Collaborative Working Groups and Risk Council
FMI also fosters collaboration through active working groups focused on omnichannel advancement. These forums allow members to share strategies, overcome operational hurdles, and co-create solutions in areas like ecommerce logistics, digital marketing, and safety protocols. FMI’s Risk and Safety Council complements this by addressing evolving challenges in food retail safety within an omnichannel framework.
