The Psychology Behind Returns: Balancing Rules and Customer Loyalty
Even standard return policies can feel unfair. Learn how loss aversion, fairness, and smart strategies help retailers reduce friction and build loyalty.
Even standard return policies can feel unfair. Learn how loss aversion, fairness, and smart strategies help retailers reduce friction and build loyalty.
A metaverse-based digital twin of Bentonville could help Walmart and vendors simulate retail, logistics, and civic planning with real-world impact.
With tight budgets and rising prices, more than 8 in 10 Americans are likely to buy secondhand holiday gifts in 2025, embracing value, sustainability, and unique finds.
Fitch warns that plunging electricity market prices in France are hurting EDF’s profitability and could hinder its debt capacity as it plans new nuclear reactors.
Walmart’s early leadership turned four simple beliefs into a system of fast, values-driven execution that still offers a blueprint for today’s retailers.
Walmart has pushed its Christmas‑Eve express‑delivery cutoff to 5 p.m., giving last‑minute holiday shoppers extra time — part of the retailer’s broader push into ultrafast delivery.
McKinsey’s latest research outlines five dimensions driving a booming $2T wellness economy and reshaping consumer expectations in 2026.
B2B ecommerce is evolving faster than ever, with new challenges intensifying in 2026. Here’s how leaders can stay ahead and build digital experiences that meet modern buyer expectations.
Survey finds most holiday shoppers view seasonal promotions as misleading or unclear, underscoring the need for transparency as consumers hunt value.
Fanatics has secured the official retail license for the 2026 World Cup, gearing up to supply fan gear across 16 host cities and all 48 participating nations.
Dollar General beat Q3 expectations and raised its 2025 profit outlook as consumers seek low-cost essentials amid ongoing economic pressure.
U.S. jobless claims dropped to 191,000 — the lowest since 2022 — indicating labor market stability despite broader hiring slowdowns.
A major food‑safety recall impacts shredded cheese sold at major U.S. retailers — consumers are urged to dispose of or return affected products after the FDA flagged possible metal fragments.
Explore 11 proven leadership development strategies that enhance team performance, increase retention, and prepare future leaders for success in today’s evolving business landscape.
Regenerative agriculture offers a profitable path to sustainability by restoring soil health, boosting yields, and meeting rising consumer demand for eco-conscious products.
The shutdown and layoffs at 10 Roads Express are disrupting mail and parcel delivery and exposing cracks in the U.S. logistics network, with ripple effects for retailers dependent on reliable fulfilment.