AI

Explore the forefront of artificial intelligence in retail with Doing Business in Bentonville's AI hub. Dive into articles and podcasts covering AI-driven innovations like Walmart's Sparky assistant, generative AI's impact on merchandising, and ethical considerations in AI deployment. Stay informed on how AI is reshaping customer experiences, supply chains, and marketing strategies across the retail landscape.

Aerial view of a large fleet of parked teal garbage trucks beside a beige industrial building. The scene conveys organization and efficiency.

AI Glitch Turned Smart Fix in Supply Chain Scheduling

A voice AI agent scheduled pickups too early, but a quick integration fix turned the mishap into a win for supply chain efficiency.

, and Staff Report

October 20, 2025

Paid Members Public

Scott's Thoughts

Reclaiming the Merchant’s Role in a Tech-Obsessed Retail World

Data can inform, but only merchants create meaning. This episode explores how human judgment still drives retail success, from assortment and pricing to supplier relationships, even in an AI-driven world where curation, not automation, defines lasting customer connection.

, and Nathan Sellars

October 20, 2025

Paid Members Public

Interconnected network of flowing lines and nodes.

Supply Chain

Why Connected Planning Is the Future of Supply Chains

Explore how connected planning, AI integration, and digital agility are redefining supply chain strategies in a post-disruption era.

, and Staff Report

October 18, 2025

Paid Members Public

UK Business Metaverse: Trends, Risks, and Opportunities

Understanding the UK business metaverse market is crucial for leveraging innovation, navigating regulatory landscapes, and tapping into emerging opportunities across sectors.

, and Staff Report

October 17, 2025

Paid Members Public

Close-up of a car speedometer in low light, showing 90 km/h against a black background, conveying a sense of speed and focus.

Why Shoppers Want AI and Speed—Now

VML’s Future Shopper 2025 report highlights the growing demands of consumers for virtual interactions that elevate their shopping experience.

, and Staff Report

October 16, 2025

Paid Members Public

A man and woman stand in a bright, empty room, smiling as the man shakes hands with a professional woman in a suit holding a clipboard, conveying a tone of agreement.

Agentic Commerce and Affiliate Marketing: Retail’s Next Shift

The rise of agentic commerce will revolutionize retail, enabled by AI-driven shopping agents and the efficiency of affiliate marketing.

, and Staff Report

October 16, 2025

Paid Members Public

A person in a silky robe holds a glowing moon lamp in their hands. The background is dark, highlighting the warm, serene glow of the lamp.

AI Puts Supply Chain Power in Operators' Hands

AI tools like ChatGPT are enabling supply chain teams to bypass IT delays and build fast, flexible solutions on the ground.

, and Staff Report

October 15, 2025

Paid Members Public

Three ripe tomatoes, one whole and two halved, rest on a rustic wooden surface. Scattered salt and pepper add texture to the minimalist scene.

AI, Tariffs, and Tomatoes: Supply Chain in Transition

AI is transforming supply chains—but adapting to tariffs, tech, and talent gaps requires human insight and strategic agility.

, and Staff Report

October 15, 2025

Paid Members Public

Abstract image of red LED lights in a grid pattern, creating a sense of depth and motion as they recede into darkness.

Supply Chain

Top Takeaways from Procurement & Supply Chain LIVE 2025

Procurement & Supply Chain LIVE 2025 spotlighted AI, sustainability, and supplier collaboration as key tools to future-proof supply chains.

, and Staff Report

October 15, 2025

Paid Members Public

Walmart and OpenAI Partner to Launch AI-First Shopping

Walmart is teaming up with OpenAI to create AI-powered, conversational shopping experiences, shifting e-commerce from search to smart dialogue.

, and Staff Report

October 15, 2025

Paid Members Public

A laptop displaying Google's homepage sits on a wooden desk. Beside it are a notebook, pen, smartphone, and decorative items.

Gemini AI Transforms Google Chrome Into a Smart Assistant

Google’s Gemini AI is now built into Chrome, reshaping how users search, browse, and complete tasks online.

, and Ashton York

October 14, 2025

Paid Members Public

A small shopping cart with green accents sits atop a keyboard, symbolizing online shopping. A blurred screen is visible in the background.

Shipt’s AI Chat-to-Cart Faces Adoption Hurdles

Shipt’s new AI-powered chat-to-cart tool shows promise but may falter due to its reliance on an external browser, creating friction for users.

, and Staff Report

October 14, 2025

Paid Members Public

A dimly lit control room with a large panel covered in switches, buttons, and screens. Papers and notebooks are scattered on the desk.

Agnes AI Agent Transforms Enterprise Agility and Operations

The Agnes AI agent empowers enterprises with real-time analytics, workflow automation, and predictive insights to boost agility and efficiency.

, and Staff Report

October 14, 2025

Paid Members Public

A person sits in a shopping cart filled with orange packages of ramen noodles in a grocery store aisle.

What Grocery AI Will Look Like in 2026

By 2026, AI will reshape grocery with smart carts, predictive stocking, shrink control, and real-time personalization—here’s what to expect.

, and Staff Report

October 11, 2025

Paid Members Public

A forklift moves a bright orange shipping container in a port yard, surrounded by colorful stacks of containers under a blue sky with clouds.

Reform Launches AI-Driven Freight Automation Platform

Reform, founded by aerospace engineer Omar, simplifies freight automation with AI tools real teams can trust—no code required.

, and Staff Report

October 9, 2025

Paid Members Public

A person counts U.S. dollar bills while sitting on a brown quilted surface, with an open laptop nearby.

AI in Retail to Hit $41B by 2033: What’s Driving It?

The retail AI market is projected to soar to $41.23B by 2033, fueled by machine learning, personalization, and digital transformation.

, and Staff Report

October 9, 2025

Paid Members Public