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AI

Explore the forefront of artificial intelligence in retail with Doing Business in Bentonville's AI hub. Dive into articles and podcasts covering AI-driven innovations like Walmart's Sparky assistant, generative AI's impact on merchandising, and ethical considerations in AI deployment. Stay informed on how AI is reshaping customer experiences, supply chains, and marketing strategies across the retail landscape.

Two women sit on a couch in a clothing store. One wears a denim jacket, holding a coffee cup. The other in a striped top focuses on her phone. Shopping bags nearby.
AI

Google Agentic Commerce Redefines AI Retail

Google’s Agentic Commerce and Universal Commerce Protocol introduce AI-driven shopping agents that automate discovery, negotiation, and checkout—reshaping omnichannel retail strategy and digital marketing performance.

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AI

How AI Clienteling Reshapes Omnichannel Retail Stores

Discover how clienteling and next-gen retail technologies are transforming physical stores into personalized, efficient, and human-centric shopping destinations. Explore strategies and innovations shaping retail success in 2026 and beyond.

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A man in a light blue shirt is focused on a computer screen displaying various images. Beside the computer are a smartphone and a tablet on the desk.
AI

How AI Is Transforming Retail Media

AI is reshaping retail media, brand storytelling, and omnichannel execution by turning structured data into personalized, scalable consumer experiences.

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Close-up of a hand holding a smartphone displaying the ChatGPT app interface. It's set against a blurred background of green leaves, suggesting a calm, natural setting.
AI

Ads Arrive on Free ChatGPT Tier

OpenAI signals a shift toward advertising on free ChatGPT access, raising new questions about trust, monetization, and the future of AI platforms.

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A sleek, futuristic white humanoid robot with a segmented design is shown in profile against a dark background. It conveys a high-tech and serene tone.
AI

The Business Risks of Autonomous AI

As AI systems gain autonomy, companies must rethink governance, accountability, and control across retail, supply chain, and enterprise operations.

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Ep. 138 - Winning Retail Media with AI | DBB Event Recap

Ep. 138 - Winning Retail Media with AI | DBB Event Recap

AI is transforming retail marketing by turning messy data into connected brand experiences across search, stores, and digital channels. Leaders from Google and Hershey share how agentic systems personalize creative, speed planning, and keep messaging consistent wherever shoppers engage.

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When AI Stops Asking Permission

When AI Stops Asking Permission

Agentic commerce is shifting retail from AI recommendations to autonomous buying. Learn how leaders must prepare with machine ready product data, accurate pricing and inventory, clear governance, and APIs that keep trust, accountability, and margins intact as AI agents make decisions.

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