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Scott's Thoughts

Hosted by retail thought leader Scott Benedict, Scott’s Thoughts delivers weekly perspectives on leadership, innovation, and the forces shaping global retail. Each article and episode explores topics such as AI ethics, workplace culture, sustainability, and economic change. Discover practical insights that help professionals understand the trends driving transformation across the retail landscape.

How AI Agents Rewire Retail and CPG

How AI Agents Rewire Retail and CPG

AI agents are transforming retail and CPG by turning data into real-time action. Learn how agentic AI streamlines operations, predicts issues, and enhances decisions across marketing, supply chain, and merchandising to drive precision, speed, and profit.

Members Public
Inside the Digital Shift of Wholesale Clubs

Inside the Digital Shift of Wholesale Clubs

Warehouse clubs are evolving from bulk buying to digital value hubs. Discover how Costco, Sam’s Club, and BJ’s blend convenience, trust, and tech through scan and go, curbside, and retail media that redefine membership for the modern shopper.

Members Public
Rethinking Retail Media for Small Brands

Rethinking Retail Media for Small Brands

New analysis from Bird Dog and Keen shows how 400+ brands manage $16B in retail media. Learn why small brands can boost ROI by reallocating budgets, optimizing across networks like Walmart and Instacart, and measuring true incrementality instead of chasing spend.

Members Public
RFID Revolution

RFID Revolution

RFID has finally arrived in retail, boosting inventory accuracy, powering omnichannel promises, and opening doors to grocery innovation and automated checkout. Discover how this once futuristic tech is transforming shopping today.

Members Public
Experience is the New Anchor for Physical Retail

Experience is the New Anchor for Physical Retail

Retail is evolving into an experience economy. From champagne bars to digital concierges, Printemps and other brands show why physical stores must inspire, engage, and build community. This episode reveals how experiential retail is shaping the future of shopping.

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